FAQ
🛍️ 1. How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery typically takes 5–12 business days depending on your location.
📦 2. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
🔄 3. What is your return policy?
We offer returns within 30 days of delivery for unused and eligible items. Please check our Return & Refund Policy for full details.
💳 4. What payment methods do you accept?
We accept secure online payments including major debit and credit cards.
🚚 5. What if my order is delayed?
Delays may happen due to weather, customs, or courier issues. If your order is delayed, contact us at support@noireglow.store.
💔 6. What if I receive a damaged product?
Please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you quickly.
✨ 7. How do I contact customer support?
You can reach us anytime at support@noireglow.store and we’ll respond within 24 hours.