Refund policy

We want you to be satisfied with your purchase.

Returns:
You may request a return within 30 days of receiving your order. To be eligible, items must be unused, in their original condition, and in the original packaging.

Non-Returnable Items:
Certain personal care, hygiene, or used products may not be eligible for return for health and safety reasons.

Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method.

Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at support@noireglow.store.

Return Shipping:
Customers may be responsible for return shipping costs unless the item was received damaged, defective, or incorrect.